About the position
We are looking for a Product Operations & Quality Specialist to manage the testing and operational processes of the digital marketing, reporting, analytics, and workflow automation solutions developed by AnalyticaHouse teams.
In this role, you will test our automation products across different use cases, validate the accuracy of data and system outputs, report bugs and improvement opportunities, and regularly track the progress of product initiatives.
Responsibilities
* Define testing approaches, test scenarios, and quality control standards for products and automation solutions.
* Conduct functional, integration, regression, and user acceptance testing.
* Validate the accuracy and consistency of data flows, integrations, and system outputs.
* Reproduce bugs, assess their impact, determine their priority, and document them clearly.
* Communicate bugs, development needs, and improvement opportunities effectively to the relevant teams.
* Manage retesting and quality control processes following bug fixes and product updates.
* Define release readiness criteria and manage release checklists and final pre-launch controls.
* Track tasks, dependencies, risks, owners, and deadlines across product initiatives.
* Coordinate communication and workflows between product, technology, and relevant business teams.
* Analyse user feedback and provide actionable input for product backlog management and prioritisation.
* Monitor the performance of released products and identify operational issues.
* Prepare test reports, user documentation, and operational playbooks.
* Regularly report metrics related to product quality and process efficiency.
What We’re Looking For
* At least two years of experience in Product Operations, manual QA, product testing, or project operations.
* Hands-on experience in preparing test scenarios and test cases.
* Strong understanding of functional, regression, integration, and user acceptance testing processes.
* Experience in bug analysis, prioritisation, reporting, and retesting.
* Ability to validate data flows and verify the accuracy of system outputs.
* A foundational understanding of APIs, JSON, webhooks, and system integrations.
* Experience using ClickUp, Jira, or similar project and task management tools.
* Ability to perform data validation and comparison using Excel and Google Sheets.
* A disciplined approach to tracking processes, responsibilities, and deadlines.
* Strong communication skills and the ability to collaborate effectively with both technical and business teams.
* English proficiency sufficient to understand and work with technical documentation.
Nice to Have
* Experience conducting API tests using Postman.
* Experience using n8n or similar workflow automation tools.
* Basic knowledge of SQL.
* Familiarity with Google Ads, Meta Ads, Google Analytics 4, or Google Tag Manager.
* Experience validating DataLayer implementations and measurement setups.
* Experience testing web or mobile applications.
* Experience testing feeds, reporting solutions, data analytics platforms, or artificial intelligence products.
* Previous experience working in the MarTech or AdTech industry.